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PRIVACY POLICY
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights, we hereby inform you of the following:
DATA CONTROLLER
ELSA GÓMEZ HIJOSA (hereinafter, "GH" or "EL DESPACHO" indifferently) with address at C/ Camino Sur, 62 20109 Alcobendas Madrid is the owner of this website, and is responsible for the personal data provided by users through this website and/or the Whatsapp application.
THE USER is informed of the processing of the data provided while browsing the website and/or through the Whatsapp application and which are generated as a result of the use of the same, including, where appropriate, communications or international transfers of data that may be made, for the purposes indicated in the section.
PURPOSE OF PROCESSING
Your personal data processed through this website, through any other channel made available by THE OFFICE may be processed for the following purposes:
Purpose 1. Contact:
– Description of the purpose: To provide customer support in relation to our courses and products and to maintain contact between THE OFFICE and the User through the contact forms made available on the website and through the Whatsapp application.
– Data processed for this purpose: Identification and contact data (name, surname, telephone, email, etc.). This data is provided directly by the user in the corresponding form.
– Basis of legitimacy: Execution of the pre-contractual relationship that originates from the moment you transmit an enquiry to us via the corresponding form.
Purpose 2. Provision of legal consultancy services:
– Description of the purpose: To manage the queries made by the User to EL DESPACHO through the forms on the website and through the Whatsapp application.
– Data processed for this purpose: Identification and contact data (name, surname, telephone, email, etc.). This data is provided directly by the user in the corresponding form.
– Basis of legitimacy: Execution of the contractual or pre-contractual relationship that originates from the moment you transmit an enquiry to us through the corresponding form/prior and unequivocal consent of the interested party.
Purpose 3. Statistical analysis of the use of services:
– Description of the purpose: Analysis of navigation on the website in order to optimise and improve the User's experience. In any case, this is a non-invasive analysis that allows the improvement of services and the technology applied to them.
– Data processed for this purpose: Identification data (navigation identifier), personal and social characteristics. The data are obtained from the user's own browsing on the website: www.gomezhijosa.com
– Basis of legitimacy: The legitimate interest of EL DESPACHO consisting of the continuous improvement of the business model offered on the website, as well as the correction of any deficiencies that may be detected in the delivery of the service. You may request more information about our legitimate interest, as well as object to this purpose of processing by contacting: elsa@gomezhijosa.com
Purpose 4. Sending commercial communications:
– Description of the purpose: If the User consents, we will send him/her periodic commercial communications with content related to THE OFFICE that may be of interest to him/her by post, telephone or electronic means (e-mail, SMS and similar means).
– Data processed for this purpose: identification and contact data (name, surname, telephone, email, etc.). These data are provided directly by the User in the corresponding Web form or through the Whatsapp application.
– Basis of legitimacy: The consent of the User which is granted by ticking the box provided for this purpose on the forms.
PRESERVATION OF DATA
Your personal data will be processed for as long as they are necessary to fulfil the purpose for which they were collected. Subsequently, provided that the user has not exercised their right to erasure, their data will be kept for the legal periods applicable in each case, taking into account the type of data, as well as the purpose of the processing.
In any case, you can request detailed information on the data retention periods applied by contacting us by email: elsa@gomezhijosa.com
DATA TRANSFERS
Personal data may be communicated to third parties, provided that this communication responds to a need for the development of the legal relationship that is established, whether derived from a legal or contractual obligation, or from your prior consent, and may be shared with:
Your personal information may be transferred to, stored or accessed from a location outside the European Economic Area (EEA). Some of our service providers and sub-contractors are based outside the EEA, so when we share information with them and they provide services to us, this may involve processing outside the EEA.
Whenever we transfer personal information outside the EEA, we take steps to ensure similar protection to that which applies in the EEA by ensuring at least one of the following safeguards:
Although the law may allow us to transfer your personal information outside the EEA we will always ensure that any transfer complies with data protection regulations.
Please be aware that we are not responsible for the privacy practices of any external platform, website or application that is not controlled by us. Furthermore, the use of our services is prohibited in territories where any of our suppliers is prohibited.
GUARANTEES PROVIDED BY THE USER ON THE DATA PROVIDED
The user guarantees that the data provided are true, accurate, complete and up to date, and shall be liable for any direct or indirect damage or harm that may be caused as a result of non-compliance with this obligation.
The User undertakes and undertakes to immediately notify THE OFFICE of any relevant modification to his/her personal data so that the information contained in its files is always up to date and free of errors.
SECURITY MEASURES
In order to guarantee the security and confidentiality of your data, EL DESPACHO undertakes to treat your personal data as absolutely confidential, using it exclusively for the purposes indicated in this privacy policy. EL DESPACHO has adopted the security levels required for data protection and has implemented the necessary technical and organisational security measures to guarantee the security of your personal data and prevent its alteration, loss, processing and/or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or from the physical or natural environment. In any case, you should bear in mind that security measures on the Internet are not impregnable.
PERSONAL DATA PROTECTION RIGHTS
We inform you that you have the right to obtain confirmation as to whether or not we are processing personal data concerning you. We also inform you that you have the following rights regarding your personal data:
ï ACCESS. You have the right to access your data to find out what personal data we are processing concerning you.
ï RECTIFICATION/DELETION. Under certain circumstances, you have the right to rectify inaccurate personal data concerning you which is processed by us or to request us to delete it if, among other reasons, the data is no longer necessary for the purposes for which it was collected.
ï LIMITATION. In certain circumstances, you will have the right to ask us to limit the processing of your data, in which case we inform you that we will only keep them for the exercise or defence of claims as provided for in the General Data Protection Regulation.
ï PORTABILITY. In certain circumstances, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and to transfer it to another data controller.
ï OPPOSITION. In certain circumstances and for reasons related to your particular situation, you have the right to object to the processing of your data, in which case we will stop processing them unless the continued processing is necessary for compelling legitimate reasons, or for the exercise or defence of possible claims. We also remind you that, where appropriate, you may object to the processing of your data for promotional purposes.
ï RIGHT NOT TO BE SUBJECT TO AUTOMATED DECISIONS. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
In order to exercise the aforementioned rights, the interested party may contact EL DESPACHO by writing to the following address: Avenida de Manoteras, 24, 28050, Madrid or by sending an e-mail to: elsa@gomezhijosa.com
Likewise, we inform you that you may lodge a complaint with the competent Data Protection Control Authority, especially when you have not obtained satisfaction in the exercise of your rights, for which purpose you should contact the Spanish Data Protection Agency: www.aepd.es
CHANGES TO THIS POLICY
This privacy policy was last updated on 1 October 2024. We may need to change the way in which we process your personal data and will therefore need to amend this policy which will be made publicly available on this website. Your relationship with us will be governed by and you will be bound by the policy that is publicly displayed at the time you access the website.
